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On Monday, September 2, 2013 from 6AM until 10AM Eastern (GMT-4) we will be performing maintenance to our Ticket system. …

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On Monday, September 2, 2013 from 6AM until 10AM Eastern (GMT-4) we will be performing maintenance to our Ticket system. …

Read more

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Completed – support.eapps.com Upgrade – Sept 2 – 6 am to 10 am ET

On Monday, September 2, 2013 from 6AM until 10AM Eastern (GMT-4) we will be performing maintenance to our Ticket system. During this maintenance window our Ticket system will not be operational. If you need technical support or other assistance during this maintenance event, please use our chat system or call by phone or Skype.

Purpose of Maintenance: Upgrade to a new version of the ticket system software to improve security, improve the integration between the customer portal and ticket system, and provide a number of cosmetic improvements.

Phone (USA): +1 (770) 448 2100
Phone (UK): +44 (0)20 8133 6940
Skype: eappshosting

Update – The upgrade is now completed successfully.

This is a four hour maintenance window. Your site and control panels will not be impacted in any way. The eApps Ticket system system will not be available during this maintenance event.

RISK: Low – your site will not be impacted in any way. Our support department will be available by chat, phone and Skype.