Our team has tracked down the network problem and took corrective actions. The issue is now resolved. If you get any question or require more details, please contact us at support@eapps.com

We are experiencing network issues in our RIC location at this time. Our team is focused on this issue and hope to resolve the problems soon.

The maintenance on the Cloud Platform software for ATL05 has been completed.

Our scheduled maintenance event for upgrading the cloud platform system for our cloud zone ATL05 is taking longer than expected. There is no impact on the operation of the customer’s virtual servers in ATL05. However, the servers are not accessible from the customer Portal. If you need assistance with any administrative task that you would […]

The issue with our network is resolved

We are experiencing network issues at this time. Our team is focused on this issue and hope to resolve the problems soon.

At 17:51 EDT the VMware service issue was resolved. All VMware services are operational at this time.

4:28 EDT – We apologize for the delay. Our technicians are working on the problem and expect to have a resolution soon. Our technicians are working on a power issue that is impacting our VMware customers. We hope to have this issue resolved soon.

At 10:40 AM Eastern time we experienced issues with our name servers: ns1.eapps.com, ns2.eapps.com, ns5.eapps.com and ns6.eapps.com The issue has been resolved.

Update: 12:40 pm EDT – The problem has been resolved and the dashboard is working normal. We are aware of the problem with the jelastic dashboard not available at this time. All customer apps and environments are working normally. Our engineers have identified the problem and is working hard to fix it. At this time […]