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We are aware of an internet problem reported on the East Coast. This appears to be a regional issue not related to our Data Center provider or eApps Network.

Posted in Uncategorized


The network connectivity issue to our Jelastic Platform in our Richmond data center has been resolved. Our technicians are performing post-issue verification of all services.

Posted in Uncategorized


We are currently experiencing connectivity issues to our Jelastic Platform in our Richmond data center. Our engineers are actively working on the problem.

Posted in Uncategorized


We accelerated the emergency maintenance that was planned for 3 AM tonight due to issues occurring now in ATL. The maintenance event is underway.

Posted in Uncategorized


Google’s Gmail has been having service issues resulting in calls to eApps Support. Before calling eApps Support about mail issues please verify that this is not a Gmail issue. We are here to help you any way we can, but we can not fix issues with Google’s services.

Posted in Uncategorized


Our data center provider had an outage on their core switches. The issue has been resolved. The duration of the outage was 10 minutes. Customers that are seeing any issues should contact support@eapp.com

Posted in Outage


We are currently experiencing extreme packet loss in our RIC data center. This is under investigation at the highest priority.

Posted in Outage


Starting at 8:45 AM Eastern we will be performing maintenance on our internal systems. This is a 2 hour maintenance window. The Customer Portal will be unavailable during part of this maintenance event. This maintenance event will NOT impact hosted services. If you need account or service information or need to perform a task that […]

Posted in Uncategorized


We have been informed by our data center provider that the issue with connectivity in our ATL data center has been resolved.

Posted in Uncategorized


Our data center provider, QTS, is working on resolving the upstream traffic issue.  Another status will be forthcoming when we receive an update from QTS engineers.

Posted in Uncategorized



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