Our Data Center Provider, QTS, has informed us that all preparations for their East coast data centers has been completed and that their Emergency Response Team is monitoring the storm. These preparations include the Richmond and Suwannee data centers, where eApps has operations.

Update 9:03 EDT USA: Fix has been implemented. Access should be back to normal. – – – – – – Update 9:02 EDT USA: StackPath reports issue identified and fix is being implemented. – – – – – – We are aware of an issue with the StackPath Web Application Firewall (WAF) that is preventing […]

Network operations at the NYM metro data center have been stable for at least 30 minutes. However, Packet has not yet reported a final resolution to the network issues at this time. If the issues re-occur we will post another update. For status info from Packet, see https://status.packet.net/

Our data center provider, Packet, is reporting network issues in the NYM data center. We are seeing intermittent latency. Packet is dealing with the issue and is re-routing traffic. For Packet status information, see https://status.packet.net/

Enterprise Email service has been restored. Our technicians are investigating the root cause.

We are experiencing issues with the Enterprise Email service (Zimbra). Our technicians are working on it as top priority.

UPDATE: We have resolved the network issue. There was a situation that created a flood of network packets. This prevented normal network access. – – – – We are aware of a network issue in the Atlanta Data center and are investigating it as quickly as possible. Thank you for your patience.

The issue has been resolved. Our technicians are still investigating the root cause of the issues. At this time it appears that a faulty disk in the storage system was not properly excluded from the disk pool.

We are currently experiencing some high load issues in our ATL data center. Our technicians are working on this as highest priority.