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We are aware of a network issue affecting our ATL Datacenter. Our engineers are working to resolve the problem as quickly as possible. If you have any question please contact support@eapps.com UPDATE: Issue was resolved by our engineers at 11:50 am EST if you see any problem please contact our support

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We are presently experiencing network latency issues inside of zone ATL05 which is impacting some customer’s servers. Our senior technical staff is working on the problem with the highest priority.

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This morning around 10 am EDT we noticed some slowness on RIC01 zone. Our Engineers were looking into this and as part of the fix some of these nodes has to be rebooted. We are reshuffling VM’s to get each of the nodes rebooted. Update 11:22 am EDT – We have found the root cause […]

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Update: The scheduled maintenance has been completed. – – – – We have begun the scheduled maintenance on ATL03 SAN. We will post an update as soon as it is completed.

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UPDATE: The maintenance operation was completed successfully. As previously scheduled, we have started the maintenance to replace a RAID card battery. We will post again when the maintenance has been completed.

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Service was restored at approximately 8:45 AM Eastern

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We are currently experiencing an outage of our Zimbra Enterprise Email service. Our technicians are working on the issue as our highest priority.

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An eApps customer is subject to a DDOS attack which is impacting our network. We are working with our upstream provider to block the attack and expect service to resume shortly.

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UPDATE: The network issue has been resolved. We experienced a very large flood of illegitimate network traffic. Normal processes to eliminate the illegitimate traffic did not work. Attention at higher level network levels was required to mitigate the issue. At 9:35 am EDT we received an alert from ATL DataCenter. Our Engineers are in communication […]

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