1st Maintenance started. Subnet 22.214.171.124/20 is being moved to Cloudflare. This maintenance will impact both, Atlanta and Richmond. The maintenance window is from 3 a.m. to 7 a.m. EST.
Update 1: 4:00 a.m Our team has successfully migrated ATL Data Center but is working on an issue with RIC that is impacting internet connectivity from/to the VMs in the subnet range.
Update 2: 4:20 a.m. Our NetOps team is working with our RIC Internet previous internet provider for an issue identified on their side while transitioning to CloudFlare with the highest priority.
Update 3: 4:35 a.m. ETA for resolution from the vendor is 4:45 a.m. Will update accordingly
Update 4: 4:44 a.m. The issue has been resolved and Internet connectivity has been restored and now working from CloudFlare
Update 5: 5:00 a.m. Maintenance has been completed. If you see any problem don’t hesitate to get in touch with our support team via email, chat or phone.
If you have any questions, please reach out firstname.lastname@example.org or give us a call at 770.448.2100 x2