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We are currently investigating an issue with the Richmond Data Center. Technicians are investigating now. We will update with status …

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We are currently investigating an issue with the Richmond Data Center. Technicians are investigating now. We will update with status …

Read more

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RESOLVED: Issue in Richmond

We are currently investigating an issue with the Richmond Data Center. Technicians are investigating now. We will update with status as soon as possible.

10:15 PM EDT Update: We have identified the issue is related to an upstream network provider. The issue is only impacting portal access and monitoring in Richmond. Other services such as websites and email are working as normal. The issue has been escalated at our upstream network provider.

11:57 PM EDT Update: The issue at our upstream provider appears to be resolved. We will continue to monitor.