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We have experienced some intermittent connectivity issues in our ATL data center. The issues are occurring upstream of of our operation. Our data center operator is investigating the incident.

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We experienced some packet loss for traffic through an upstream backbone provider, Telia between about 11:58 AM and 1:20 PM EDT. The packet loss to/from our Richmond and ATL data center appears to be resolved. It appears that Telia has resolved the issue, but we have requested our data center provider, QTS, to contact Telia.

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Update: Our maintenance has been completed. If you see any problem please contact suppor@eapps.com We have started our scheduled maintenance for both of our Data Center.

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*** Packet loss issue has been resolved *** — We are experiencing packet loss in our RIC data center. Our technicians are working to resolve the issue. UPDATE – Maintenance has been scheduled for Apr 29, 1 AM EDT UPDATE – Maintenance has been scheduled for Apr 29, 1 AM EDT (short delay) UPDATE – Maintenance […]

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Our RIC Data Center Provider experienced a network outage. The issue has been resolved. All related services should be operating normally. If you are still experiencing issues please email support@eapps.com.

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Our team has identified a problem impacting our RIC01 and RIC04 Zones. We have engaged our team and provider to resolve the problem.

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Our technicians are currently working on a packet loss issue impacting a small number of customers in ATL03. We expect this issue to be resolved soon.

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We are currently experiencing some issues impacting communications between customer virtual servers between eApps data centers. This issue has impacted a small number of customers. Please report any issues related to inter-data center communications to support@eapps.com.

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The issue with Enterprise Email has been resolved. All related services should be operating normally.

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We are currently experiencing service issues for some Enterprise Email customers. Our technical team is working on the issue. We expect to have the service restored soon.

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