Packet loss at upstream provider Telia Carrier.
We experienced some packet loss for traffic through an upstream backbone provider, Telia between about 11:58 AM and 1:20 PM …
Scheduled Maintenance Started – Updated
Update: Our maintenance has been completed. If you see any problem please contact suppor@eapps.com We have started our scheduled maintenance …
Packet loss issue in RIC, Maintenance Completed
*** Packet loss issue has been resolved *** — We are experiencing packet loss in our RIC data center. Our technicians …
RESOLVED – Issue impacting RIC01 and RIC04
Our RIC Data Center Provider experienced a network outage. The issue has been resolved. All related services should be operating …
Issue impacting RIC01 and RIC04
Our team has identified a problem impacting our RIC01 and RIC04 Zones. We have engaged our team and provider to …
Packet loss issue in ATL03 for some customers
Our technicians are currently working on a packet loss issue impacting a small number of customers in ATL03. We expect …
Issues communicating between eApps data centers
We are currently experiencing some issues impacting communications between customer virtual servers between eApps data centers. This issue has impacted …
RESOLVED – Issue with Enterprise Email (Zimbra) service
The issue with Enterprise Email has been resolved. All related services should be operating normally.
Issue with Enterprise Email (Zimbra) service
We are currently experiencing service issues for some Enterprise Email customers. Our technical team is working on the issue. We …
Advance Monitoring – False Positive Alerts
One of the remote locations for our Advance Monitoring Service is having problems and is triggering false alerts for services. …
