ATL DC Outage – Emergency Declared – Resolved
eApps is currently aware of a problem affecting ATL data center and is working with the highest priority. Our team …
Cloud & Hosting
Ticket System / Ticket Submission Issue – Resolved
The issue creating tickets from our ticket system at https://support.eappes.com. Customer that have any issues creating tickets should contact use …
Ticket System / Ticket Submission Issue
We are currently aware of an issue submitting tickets from our ticket system at https://support.eapps.com and the tickets area in …
Jelastic Platform RIC – Hardware issue – Resolved
The hardware node issue that was impacting our Jelastic Platform in our Richmond data center has been resolved. Our technicians are …
Jelastic Platform RIC – Hardware issue
We are currently experiencing issues with a hardware node in our Jelastic Platform in our Richmond data center. Our engineers …
Ticket System / Portal Upgrade – Complete
The upgrade to the Ticket System and Portal are complete. — A planned upgrade of our ticket system is taking …
ATL Data Center Outage – Power Restored
A power failure occurred in the QTS ATL (Suwanee) data center which impacted several of our racks. Power has been …
ATL Data Center – Outage
Our team is aware of a problem impacting our ATL data center and our engineers are committed to resolving it …
East Coast Internet Connectivity Regional Issues
We are aware of an internet problem reported on the East Coast. This appears to be a regional issue not …
Jelastic Platform RIC – Network issue – Resolved
The network connectivity issue to our Jelastic Platform in our Richmond data center has been resolved. Our technicians are performing post-issue …
