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eApps.com > eApps Status » Uncategorized » RESOLVED – PaaS (Jelastic) control panel emergency maintenance

RESOLVED – PaaS (Jelastic) control panel emergency maintenance

Update: 12:30 PM EDT

All PaaS components are running fine and the maintenance has been completed.

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Update: 11:30 AM EDT

The Jelastic control panel at https://app.jelastic.eapps.com is back online and available to manage environments. We are still working on SSH gateway functionality and we will provide another update once this is back online.

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At around 01:30 AM Eastern (EDT) our monitoring systems have detected slowness and occasional outages of the PaaS (Jelastic) control panel at https://app.jelastic.eapps.com. We have identified the root cause of this problem and we have started an emergency maintenance to address this issue.

During this maintenance, the PaaS control panel at https://app.jelastic.eapps.com will not be available. The end customer servers are online and their availability will not be impacted by this issue or by the maintenance.

If you require to start/stop/restart your environment/services or any other operation for which the Jelastic control panel is required, our Technical Support team is available to assist via all the regular contact methods – https://www.eapps.com/company/contact-eapps-hosting.php (support ticket, email, chat, phone).

We will provide more information as we have more news.




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