Our datacenter has sent us the following emergency maintenance announcement:
On Thursday, 4/22/10, from 0200-0400 EDT, QTS network engineers will perform maintenance to upgrade a network hardware component affecting the Suwanee, GA Data Center. During this event, brief suboptimal routing is anticipated. No other interruption to client services is expected.
We will be monitoring during the maintenance [...]
Datacenter Emergency Maintenance 4/22 0200-0400 EST
April 21st, 2010 @ 5:21 PMIMPORTANT: eApps Maint Event Sun, April 11 @ 1AM Eastern (GMT-4)
April 2nd, 2010 @ 1:43 PMPlanned Maintenance Event – eApps Notification of Maintenance for Sunday, 1:00AM Eastern (GMT-4), April 11, 2010
April 2, 2010
Dear Valued Customer:
This is notification that eApps Hosting has scheduled a maintenance event for Sunday, April 11, 2010 from 1:00AM – 4:00AM Eastern Standard Time (GMT-4). This is a three (3) hour maintenance window.
eApps Hosting is committed to [...]
eApps Support system is back up
March 8th, 2010 @ 5:29 PMThank you for your patience. The eApps Support system is back up and fully operational.
eApps Hosting
eApps support system will be down briefly for emergency maintenance
March 8th, 2010 @ 5:13 PMPlease accept our apologies for this inconvenience. Our support system will be down for about 20-30 minutes. Please contact us via phone or skype in the meantime. We expect to have the support system back on line soon.
eApps Hosting
Online Ticket and Chat temporarily disabled, please use email, phone, Skype
March 8th, 2010 @ 4:54 PMOur online ticket submission and online chat capabilities are temporarily disabled for maintenance. Our support department is fully operational, as always. Please interact with our support, billing and sales departments by email, phone, and Skype. We expect to have the online systems back online later this evening.
Thank you for your patience.
eApps Hosting
eApps Network Maintenance event is in progress
February 13th, 2010 @ 3:08 AMCopy of Maintenance Announcement from Feb 4 and Feb 9
eApps Network Maintenance Delayed 2 hours – Saturday, February 13, 2:00AM, Eastern Standard Time (GMT-5)
February 9, 2010
Dear Valued Customer:
The previously scheduled maintenance is being delayed for 2 hours. We have a customer on our service whose systems are required for the Opening Ceremony of the [...]
Hardware problem
February 9th, 2010 @ 3:51 AMWe are investigating a hardware problem at the datacenter that is affecting a small number of our customers, as well as our main support portal – support.eapps.com. We will update this post with the progress on this issue.
If during this time you would like to contact us, please do so by phone:
USA +1 (770) 448 [...]
Network Issues Resolved
January 10th, 2010 @ 11:20 PMWe had a hardware failure on an internal network device. Failover to the secondary did not occur as designed. We routed around the failed device to restore connectivity. We are investigating the problem with the failover and will update with how we are going to prevent this from happening in the future.
Emergency Event
January 10th, 2010 @ 11:01 PMWe are experiencing connectivity problems to several servers, we are investigating and will update as soon as we know more
Routing issues report
December 30th, 2009 @ 4:58 PMAt approximately 14:57 on 12-30-2009 we received alerts from multiple monitors that there were connectivity problems to our network. We immediately verified routing and operations within the eApps controlled network. After checking that all eApps controlled operations were functioning normally we escalated problem to our upstream network provider. The IP block [...]
